Adoption of generative AI has exceeded even the ambitious strategies set by organizations in 2024. The technology has been shifting from experimentation to operational implementation, although many organizations are still trying to fully scale up deployments. However, the organizational impact of these projects has not progressed as quickly as their increased implementation. AI & Machine Learning, Use Cases 2025 — a survey of 1,006 midlevel and senior IT and line-of-business professionals across North America and Europe — reveals that despite high enthusiasm and investment, many organizations are not seeing much more benefit than when they were just experimenting with the technology.
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